1. Acceptance of Terms

By accessing or using Listenly.live, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

Listenly ("we," "us," or "our") provides an emotional support platform connecting users with trained agents. These Terms govern your access to and use of our website, applications, and services.

2. Services Description

Listenly provides a platform for emotional support through communication with trained agents. Our services include, but are not limited to, chat, audio, and video communication channels.

While our agents provide supportive listening and conversation, Listenly is not a substitute for professional mental health services, medical advice, or crisis intervention. If you are experiencing a mental health emergency, please call your local emergency services or crisis hotline immediately.

3. User Accounts

To access certain features of our service, you may need to register for an account. You agree to provide accurate, current, and complete information and to update this information to maintain its accuracy.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to terminate or suspend accounts at our discretion, particularly in cases of Terms violation or extended periods of inactivity.

4. User Conduct

When using Listenly, you agree not to:

• Violate any applicable laws or regulations
• Harass, abuse, or harm another person
• Impersonate any person or entity
• Interfere with or disrupt our services
• Attempt to gain unauthorized access to our systems
• Use our services for any illegal purpose
• Share explicit content or solicit inappropriate relationships

Violation of these guidelines may result in termination of your account and access to our services.

5. Privacy

Your use of Listenly is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.

6. Intellectual Property

All content, features, and functionality of Listenly, including but not limited to text, graphics, logos, icons, and software, are owned by Listenly and are protected by international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our services or included software without our explicit permission.

7. Limitation of Liability

Listenly and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, our services.

In no event shall our total liability to you for all claims exceed the amount paid by you, if any, for accessing our services during the twelve (12) months prior to the claim.

8. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website or through other communications. Your continued use of Listenly after such modifications constitutes your acceptance of the updated Terms.

9. Contact Information

If you have any questions about these Terms, please contact us at hello@listenly.live.